Shipping Policy

Shipping Policy

Thank you for shopping with Alpha Merch! We strive to provide a smooth and reliable shopping experience, from checkout to delivery. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing Time

All orders are carefully reviewed and processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays. Please note that processing time does not include shipping time, which may vary depending on your location and product availability.

Shipping Methods & Delivery Time

We work with trusted suppliers and fulfillment partners to ensure timely delivery. Estimated delivery times are as follows:

  • United States: 7–15 business days

  • Canada & Europe: 10–20 business days

  • Other International Destinations: 10–25 business days

Please note that these are estimated delivery times. Occasionally, deliveries may take longer due to customs processing, shipping carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on the size, weight, and destination of your order. We strive to offer affordable and competitive shipping rates, and any applicable shipping costs will be displayed before completing your purchase.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear. You can monitor your shipment’s progress using the carrier’s website.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer. Delays caused by customs clearance are beyond our control, but we will provide any support needed to resolve such issues.

Incorrect or Incomplete Addresses

Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout. If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees to resend the order.

Lost, Damaged, or Delayed Packages

If your order is lost, delayed, or arrives damaged, please contact us at [your support email]. We will work with the shipping carrier and our suppliers to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order, shipping times, or policies, feel free to reach out to our support team at [your support email]. We are always happy to help and ensure you have a smooth shopping experience.